Privacy Policy

Who we are

IT Tech Trading provides IT consultancy, professional technology services and commercial technology supply to business customers in the United Kingdom and internationally. We act as the data controller for the personal information described in this policy.

Information we collect

We collect information you provide directly to us, which may include:

• Name and job role
• Company name
• Business email address and telephone number
• Country and delivery location
• Details of your enquiry, project or product requirement
• Documents you attach to a quotation request, such as an RFQ or product list

We also collect limited technical information through our website, such as pages visited and general device information, where you have accepted analytics cookies.

How we use your information

• To respond to enquiries and prepare quotations
• To supply services, products and support you have requested
• To manage orders, deliveries and supplier arrangements
• To maintain business records and comply with legal obligations
• To improve our website and the information we publish

Lawful basis for processing

We rely on legitimate interests when responding to business enquiries and managing commercial relationships, on contract when supplying services or products, on consent for optional cookies and any marketing communications, and on legal obligation where records must be retained.

Sharing your information

We do not sell personal information. We may share information with suppliers, manufacturers, distributors, freight and courier providers, and professional advisers where this is necessary to fulfil an enquiry or order. Where information is transferred outside the UK, we take steps to ensure appropriate safeguards are in place.

Retention

We keep enquiry and quotation records for as long as needed to deal with the enquiry and for a reasonable period afterwards for business and legal record-keeping purposes. Information relating to completed orders is retained in line with applicable accounting and tax requirements.

Your rights

Under UK data protection law you have the right to access your personal information, ask for corrections, request erasure, restrict or object to processing, request data portability where applicable, and withdraw consent where processing is based on consent. You also have the right to complain to the Information Commissioner's Office.

Security

We apply appropriate technical and organisational measures to protect the information we hold, including access controls and secure handling of enquiry records and attachments.

Cookies

Details of the cookies used on this website, and how to change your preferences, are set out in our Cookie Policy.

Contacting us

Questions about this policy can be raised with IT Tech Trading by telephone on +44 7348 271202.